Coordination & workflows

Customer support & after-sales

Client tickets, after-sales tracking, warranties — without Zendesk.

What this module does

Customer issues arrive by email, phone and sometimes hallway conversation. Without a shared system, the same problem gets reported twice, fixes are promised but not tracked, and warranty deadlines pass unnoticed. Klaro Cards turns every support request into a card with a status, an owner, a deadline and a full history — visible to the whole team, without the cost and complexity of a dedicated helpdesk platform.

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Features you'll love

Email integration Turn incoming emails into cards automatically. Reply from the card, keep the full thread attached — no copy-paste between mailbox and tool.

Filters & grouping Instant filtering and grouping with your own categories. Find exactly what you need in seconds, from any angle.

Automatic alerts Deadline reminders, expiry warnings, overdue notifications. Nothing falls through the cracks because nobody checked the spreadsheet.

Built-in KPIs Performance indicators that update continuously from live data. No more Monday morning consolidation spreadsheet.

Frequently asked questions

How quickly can we get started?

A first module is typically operational within a few days. There is no multi-month deployment project. Start with the module that addresses your most painful friction, measure the result, and expand from there.

Can it connect to the tools I already use?

Yes. Klaro Cards connects to your business tools and AI agents over its REST API and MCP protocol. The goal is not to replace your ERP or your mailbox, but to give them a shared reference source.

Do I need technical skills to use it?

No. Business rules are written in business language, not code. Your teams configure and adjust their own processes. IT only gets involved for integrations with your existing systems, if needed at all.

Ready for the next step?

Fifteen minutes to look at your operational friction with you, and see which modules answer it.